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Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

What you’d do

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Install network software, including security or firewall software.
  • Troubleshoot network or connectivity problems for users or user groups.

Skills that matter

  • Critical Thinking
  • Active Listening
  • Judgment and Decision Making
  • Reading Comprehension
  • Active Learning
  • Complex Problem Solving

How to get there

Considerable preparation: most need a four-year bachelor's degree

Also called

  • Network Specialist
  • Network Technical Analyst
  • Network Technician
  • Systems Specialist
  • Computer Network Specialist
  • IT Consultant (Information Technology Consultant)

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