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Parts Salespersons

Sell spare and replacement parts and equipment in repair shop or parts store.

What you’d do

  • Receive payment or obtain credit authorization.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Fill customer orders from stock, and place orders when requested items are out of stock.
  • Receive and fill telephone orders for parts.
  • Locate and label parts, and maintain inventory of stock.
  • Prepare sales slips or sales contracts.
  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Skills that matter

  • Active Listening
  • Speaking
  • Persuasion
  • Reading Comprehension
  • Service Orientation
  • Social Perceptiveness

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Parts Consultant
  • Parts Counterperson
  • Parts Salesman
  • Parts Salesperson
  • Parts Advisor
  • Parts Counter Salesperson

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