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General and Operations Managers

  • Bright Outlook
  • Rapid Growth
  • Numerous Job Openings

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

What you’d do

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.
  • Perform personnel functions, such as selection, training, or evaluation.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Skills that matter

  • Active Listening
  • Monitoring
  • Reading Comprehension
  • Speaking
  • Coordination
  • Critical Thinking

How to get there

Considerable preparation: most need a four-year bachelor's degree

Also called

  • General Manager (GM)
  • Operations Director
  • Operations Manager
  • Store Manager
  • Business Manager
  • Center Manager

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