Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
What you’d do
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
Skills that matter
- Active Listening
- Speaking
- Critical Thinking
- Monitoring
- Reading Comprehension
- Service Orientation
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Bank Teller
- Financial Services Representative (FSR)
- Member Services Representative
- Teller
- Account Representative
- Branch Operations Specialist
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