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Postmasters and Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

What you’d do

  • Monitor employees' work schedules and attendance for payroll purposes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Resolve customer complaints.
  • Prepare employee work schedules.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Negotiate labor disputes.

Skills that matter

  • Active Listening
  • Coordination
  • Reading Comprehension
  • Social Perceptiveness
  • Speaking
  • Time Management

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Distribution Operation Supervisor (SDO)
  • Distribution Operations Manager
  • Postmaster
  • Remote Encoding Center Manager
  • Delivery Supervisor
  • Distribution Operations Supervisor

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