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Tax Examiners and Collectors, and Revenue Agents

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

What you’d do

  • Send notices to taxpayers when accounts are delinquent.
  • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
  • Maintain records for each case, including contacts, telephone numbers, and actions taken.
  • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  • Answer questions from taxpayers and assist them in completing tax forms.

Skills that matter

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Critical Thinking
  • Active Learning
  • Mathematics

How to get there

Medium preparation: usually vocational school, related on-the-job experience, or an associate's degree

Also called

  • Revenue Agent
  • Tax Collector
  • Tax Compliance Officer
  • Tax Examiner
  • City Tax Auditor
  • Collections Specialist

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