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Travel Agents

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

What you’d do

  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Record and maintain information on clients, vendors, and travel packages.
  • Book transportation and hotel reservations, using computer or telephone.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

Skills that matter

  • Active Listening
  • Service Orientation
  • Reading Comprehension
  • Speaking
  • Social Perceptiveness
  • Persuasion

How to get there

Medium preparation: usually vocational school, related on-the-job experience, or an associate's degree

Also called

  • Destination Specialist
  • Travel Agent
  • Travel Consultant
  • Travel Counselor
  • Auto Travel Counselor
  • Beach Expert

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