Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
What you’d do
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist travelers and guests with disabilities.
Skills that matter
- Service Orientation
- Active Listening
- Speaking
- Coordination
- Critical Thinking
- Complex Problem Solving
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Bell Captain
- Bellman
- Skycap
- Valet
- Bell Person
- Bellhop
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