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Passenger Attendants

  • Bright Outlook
  • Rapid Growth

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

What you’d do

  • Perform equipment safety checks prior to departure.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Signal transportation operators to stop or to proceed.
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Respond to passengers' questions, requests, or complaints.
  • Determine or facilitate seating arrangements.
  • Open and close doors for passengers.
  • Greet passengers boarding transportation equipment and announce routes and stops.

Skills that matter

  • Active Listening
  • Speaking
  • Service Orientation
  • Social Perceptiveness
  • Monitoring
  • Critical Thinking

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Bus Aide
  • Bus Assistant
  • Bus Attendant
  • Bus Monitor
  • Attendant
  • Cabin Attendant

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