First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
What you’d do
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Plan and prepare employee work schedules.
- Establish and implement operational standards and procedures for the departments supervised.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
Skills that matter
- Management of Personnel Resources
- Coordination
- Monitoring
- Speaking
- Time Management
- Active Listening
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Environmental Services Supervisor (EVS)
- Executive Housekeeper
- Housekeeping Supervisor
- Maintenance Supervisor
- Building Services Supervisor
- Buildings and Grounds Supervisor
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