First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
- Bright Outlook
- Rapid Growth
Directly supervise and coordinate activities of entertainment and recreation related workers.
What you’d do
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Train workers in proper operational procedures and functions and explain company policies.
- Furnish customers with information on events or activities.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Resolve customer complaints regarding worker performance or services rendered.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Recruit and hire staff members.
Skills that matter
- Instructing
- Management of Personnel Resources
- Social Perceptiveness
- Speaking
- Time Management
- Active Listening
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Guest Services Manager
- Hair Salon Manager
- Recreation Coordinator
- Salon Manager
- Caddymaster
- Community Life Director
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