First-Line Supervisors of Security Workers
Directly supervise and coordinate activities of security workers and security guards.
What you’d do
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Monitor and authorize entry of employees, visitors, or other persons.
- Secure entrances and exits by locking doors and gates.
- Write reports documenting observations made while on patrol.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Recruit, interview, and hire security personnel.
Skills that matter
- Active Listening
- Critical Thinking
- Judgment and Decision Making
- Reading Comprehension
- Speaking
- Management of Personnel Resources
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Security Director
- Security Shift Supervisor
- Security Supervisor
- Shift Supervisor
- Campus Safety Chief
- Public Safety Manager
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