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First-Line Supervisors of Security Workers

Directly supervise and coordinate activities of security workers and security guards.

What you’d do

  • Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
  • Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
  • Monitor and authorize entry of employees, visitors, or other persons.
  • Secure entrances and exits by locking doors and gates.
  • Write reports documenting observations made while on patrol.
  • Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
  • Recruit, interview, and hire security personnel.

Skills that matter

  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Reading Comprehension
  • Speaking
  • Management of Personnel Resources

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Security Director
  • Security Shift Supervisor
  • Security Supervisor
  • Shift Supervisor
  • Campus Safety Chief
  • Public Safety Manager
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