Medical Secretaries and Administrative Assistants
- Bright Outlook
- Rapid Growth
- Numerous Job Openings
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
What you’d do
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Skills that matter
- Speaking
- Active Listening
- Service Orientation
- Reading Comprehension
- Complex Problem Solving
- Coordination
How to get there
Little to some preparation: usually a high school diploma or GED, though some jobs do not need one
Also called
- Medical Receptionist
- Medical Secretary
- Unit Clerk
- Unit Support Representative
- Clinic Office Assistant
- Front Desk Receptionist
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