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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

  • Bright Outlook
  • Numerous Job Openings

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

What you’d do

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Schedule and confirm appointments for clients, customers, or supervisors.

Skills that matter

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Writing
  • Service Orientation
  • Time Management

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Administrative Assistant (Admin Assistant)
  • Administrative Secretary (Admin Secretary)
  • Office Assistant
  • Secretary
  • Administrative Clerk
  • Administrative Specialist (Admin Specialist)

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