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Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

What you’d do

  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Maintain order and ensure adherence to safety rules.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Refuse admittance to undesirable persons or persons without tickets or passes.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Greet patrons attending entertainment events.

Skills that matter

  • Active Listening
  • Speaking
  • Coordination
  • Service Orientation
  • Social Perceptiveness
  • Complex Problem Solving

How to get there

Little to some preparation: usually a high school diploma or GED, though some jobs do not need one

Also called

  • Lobby Attendant
  • Ticket Taker
  • Usher
  • Visitor Services Associate
  • Theater Attendant
  • Theatre Usher

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