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Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

What you’d do

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Review data obtained from interview for completeness and accuracy.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Assist individuals in filling out applications or questionnaires.

Skills that matter

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Social Perceptiveness
  • Critical Thinking
  • Service Orientation

How to get there

Medium preparation: usually vocational school, related on-the-job experience, or an associate's degree

Also called

  • Admissions Clerk
  • Admissions Representative
  • Interviewer
  • Registration Clerk
  • Admitting Representative
  • Data Collection Assistant

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